Terms of trade
At Katalog ApS, we make reservations for any errors in our stated prices. Furthermore, we reserve the right to change prices without prior consent. At the same time, reservations are made for sold-out items.
Katalog ApS receives payment with VISA, Mastercard and Paypal. When your item leaves our warehouse to be delivered, your payment will be deducted from the selected payment service. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out / discontinued items.
Katalog ApS strives to pack orders placed before kl. 17 same day, order then shipped next business day. We ship to all EU countries. Shipping prices from DKK 29. Items will be delivered to the delivery address, which is stated when ordering, unless otherwise agreed. Your goods can be sent with PostNord, GLS or Interfjord. NOTE: If there is no space at the delivery point, your package will be moved to the nearest delivery point, which you will be notified of. If problems occur, contact customer service. Items are delivered every weekday. Your item will be delivered 1-5 business days after ordering. For certain goods, special delivery terms apply. The conditions will be stated specifically prior to the purchase of these items.
Right of complaint
A 2-year right to make a complaint is granted in accordance with the Danish Sale of Goods Act. Our right of complaint applies to defects in material and / or manufacturing. You can have the item repaired, exchanged, the money returned or a reduction in the price, depending on the specific situation. The complaint does not apply to errors or damage committed by incorrect handling of the product / service. You must complain in "reasonable time" after you have discovered the defect / error. Katalog ApS will cover return costs to a reasonable extent. Read more about your right to make a complaint on the Danish Competition and Consumer Authority's website. Upon return, complaints and use of the right of withdrawal, the item must be sent to:
Shipments are not received per. cash on delivery.
In the case of a refund, please sent an email with the ordernumber to let us know. We refund the item when delivered to us to the paymentmethod used to purchase.